Who we are
The EBV Group is the leading company in the Baltic region and one of the TOP3 biggest tax refund service providers in Europe.
We have extensive experience and offer VAT and excise duty refund services from the EU countries as well as Switzerland, Norway, UK and Liechtenstein. We are an independent service provider which cooperates with all fuel card suppliers.
Our team consists of more than 180 professionals working in Lithuania, Denmark, Poland, Romania, Bulgaria and Hungary. We talk different foreign languages and we are experts in European tax laws concerning tax reimbursement, therefore we can ensure an exceptional quality of our services.
Our customers range from the largest European to small family-owned companies working in the field of international logistics.
We pride ourselves on being able to work every day to meet the needs of our customers by offering fast, innovative, sustainable solutions and exceptional quality.
Our values
Passion for customers
Employers do not pay the wages, customers do. The more we engage with companies, employees and merchants, the clearer their needs become, and the simpler it is to determine the changes we should be making. We will not stop improving every last detail of everything we do until 100% of our customers insist that their friends do business with us.
Respect
True business excellence can only be achieved with respect. We are respectful towards our customers by being proactive, accountable, and honest; to our colleagues, by expressing gratitude and recognition; to our shareholders, by using the resources they put at our disposal efficiently; and to society, by promoting products and services that create value for all stakeholders.
Imagination
Imagination stimulates the desire for innovation, and gives rise to progress. We recognize this, and so we put our own imagination to work, generating inspirational ways to connect companies, employees and merchants, for the working world of today and tomorrow.
Simplicity
Our customers want their interactions with us to be simple and easy. We know that it is hard to make things simple. This is why we always make sure to promote simplicity in everything we do, and transparency in everything we say.
Entrepreneurial spirit
Our entrepreneurial spirit drives growth, instills our pioneering soul in the new business territories we want to explore, strengthens our local empowerment, and makes us focus relentlessly on operational excellence.
Company's history
Joined Edenred family & acquired Nikosax company
ABALT certificate for a high level of creditworthiness Gazele Award for being the fastest-growing and one of the most successful Lithuanian enterprises
Self-service portal & Branch in Bucharest, Romania opened
Gained the biggest Baltic customers
Branch opened in Warsaw, Poland
The first investor gained
Negotiations with potential investors
EBV Finance was established in Vilnius, Lithuania
Why choose EBV Finance
We pay 100% of your refundable taxes within 2 days
if you choose the FAST VAT or FAST Excise Duty refund service.
Flexibility
we always adjust to the customers’ needs by letting customers choose FAST or Standard service whenever they want it.
Self – service
our customers can access their data and documents and check the process status in the SELF-SERVICE portal 24/7 at any time.
Personal attention
We guarantee a dedicated contact person who will be always at your disposal to help and serve your needs.
We speak your language
we provide customer support in most of our customers’ languages.
Independent market player
we work with all fuel and card providers and accept all invoices.
Speed in submission time
we submit documents to the tax authorities in line with their procedures without delay as soon as we receive them from the customer.
Speed in standard services payments
we forward the funds to the customer as soon as we receive the refund from the tax authority.
We pay 100% of your refundable taxes within 2 days
if you choose the FAST VAT or FAST Excise Duty refund service.
Flexibility
we always adjust to the customers’ needs by letting customers choose FAST or Standard service whenever they want it.
Self – service
our customers can access their data and documents and check the process status in the SELF-SERVICE portal 24/7 at any time.
Personal attention
We guarantee a dedicated contact person who will be always at your disposal to help and serve your needs.
We speak your language
we provide customer support in most of our customers’ languages.
Independent market player
we work with all fuel and card providers and accept all invoices.
Speed in submission time
we submit documents to the tax authorities in line with their procedures without delay as soon as we receive them from the customer.
Speed in standard services payments
we forward the funds to the customer as soon as we receive the refund from the tax authority.
Our management
Loreta Grekauskienė
General manager
Rolandas Tepliakovas
Chief Operations Officer
Eglė Kišūnienė
Chief Customer Care Officer
Mindaugas Trapenskis
Chief Sales Officer
Rasa Kražauskienė
Chief Human Resources Officer
Arminas Grigonis
Chief Technology Officer