Locuri de muncă vacante curente

CUSTOMER CARE AGENT (ENGLISH, CZECH LANGUAGES)

Vilnius, Lituania
Full - time (hybrid work model)

GET READY TO

  • Be responsible for a defined group of customers
  • Communicate with customers & authorities (solving issues, responding to requests, requesting documents)
  • Communicate with 3rd parties if needed (lawyers, bailiffs, etc.)
  • Prepare documents (contracts, POAs, etc.)
  • Handle incoming e-mails (directed to the Customer Support team address)
  • Manage ticketing system
  • Entry metadata to digital documents in a digital repository

WE EXPECT YOU HAVE

  • Excellent command of English and Czech languages
  • Higher education
  • Experience in a similar role
  • Intermediate Microsoft Office knowledge
  • Ability to meet deadlines in a fast-paced quickly changing environment

TALKING ABOUT SALARY AND BENEFITS

  • Salary range. From 950 EUR net and yearly bonus
  • Training budget. Your development is essential – have an opportunity to choose what to learn
  • Health insurance. Healthy employee = Happy employee = Happy employer
  • Get fun. We encourage our teams to connect and celebrate their success
  • Flexibility. Choose your working hours and the place which suits you the best. By the way, loyalty brings you some extra vacation days
  • Workation. Work anywhere up to one month per year
  • Let‘s grow. Join initiatives, pitch your ideas, develop your strengths in the fast-growing international company
  • Common perks. Great office location, unlimited coffee, fresh fruits, volunteering activities – we all do that

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