GET READY TO
- Be responsible for a defined group of customers
- Communicate with customers & authorities (solving issues, responding to requests, requesting documents)
- Communicate with 3rd parties if needed (lawyers, bailiffs, etc.)
- Prepare documents (contracts, POAs, etc.)
- Handle incoming e-mails (directed to the Customer Support team address)
- Manage ticketing system
- Entry metadata to digital documents in a digital repository
WE EXPECT YOU HAVE
- Excellent command of Lithuanian and English languages
- Higher education
- Experience in a similar role
- Intermediate Microsoft Office knowledge
- Ability to meet deadlines in a fast-paced quickly changing environment
- Other languages (for example, German) would be seen as a advantage
TALKING ABOUT SALARY AND BENEFITS
- Salary 1000-1100 neto and quarterly bonus
- Training budget. Your development is essential – have an opportunity to choose what to learn
- Health insurance. Healthy employee = Happy employee = Happy employer
- Get fun. We encourage our teams to connect and celebrate their success
- Flexibility. Choose your working hours and the place which suits you the best. By the way, loyalty brings you some extra vacation days
- Workation. Work anywhere up to one month per year
- Let‘s grow. Join initiatives, pitch your ideas, and develop your strengths in the fast-growing international company
- Common perks. Great office location, unlimited coffee, fresh fruits, volunteering activities – we all do that!