FAQ

We invite you to register on the self-service portal, where you will be able to see all invoices and all relevant information about the status of applications, VAT and excise refunds and other useful information.

Click the registration link to access the registration form: 
https://client.ebvfinance.com/#/register

a) Enter your company code

b) Enter your password twice

c) You will receive a confirmation of registration by e-mail

Also we recommend that you use the latest version of Google Chrome for the best Self Service portal experience.

Refund of taxes is possible if:

Your VAT invoices comply with the EU requirements, meaning that they contain the following details: company’s name, VAT code and registration address.

Your receipts indicate the seller’s VAT code, name, address and the amount of VAT.

Such tax refund procedures and documentation are generally common across Europe, but each may have its own aspects. If you have any questions about specific countries, please contact our EBV team of professionals.

Agreements submitted to excise authorities must be signed and sealed. Electronically signed agreements must be accompanied by a Validity Confirmation Sheet.

The Validity Confirmation Sheet is a form confirming the validity of a document. Based on the requirements of excise authorities, the said form must be submitted by the client when an agreement is signed electronically.

Each country whose excise duty on fuel can be refunded has its own procedures and standard tax refund deadlines. Approximate periods are provided below:

Belgium – 8-12 months

Spain – 1-3 months

Italy – 1-3 years

Croatia – up to 2 months

France – 4-8 months

Slovenia – 1-3 months

Hungary – up to 4 months

The charge can be deducted from the amount of the VAT refunds.
No such possibility exists for excise duty refund applications alone.

Refund of excise duty is a procedure that requires specific criteria to be met. They are presented below:

•                    You or your employee refueled diesel in one of the following countries: France, Belgium, Slovenia, Hungary, Italy, Croatia and Spain

•                    Fuel was paid for with a fuel or payment card, i.e. not in cash payments

•                    You have all the documents confirming the purchase of fuel (receipts, invoices)

•                    The operating weight of the vehicle is at least 7.5 tons

•                    You have all the documents, confirming the ownership of vehicles (registration certificate, rental or leasing agreements)

•                    The transport company is registered in a European Union country

•                    You do not have a representative office and do not officially operate in the said countries

Refund of excise duty is only possible if all these criteria are met.

The Belgian excise authorities refund excise duty in 8 to 12 months of the date of the application.

This period of time is not regulated by the Belgian excise authorities, it is a preliminary deadline.

Based on our practise, with the standard VAT refund procedure, upon the submission of an application to the foreign tax administration bodies VAT will be refunded within the timeframe set forth in the table below:

According to the requirements, foreign institutions have the right to process and investigate applications for up to 4 months. If any additional information has been requested, the tax administrator shall adopt a decision on the application for a VAT refund within a period of at least 6 months. When additional information is requested repeatedly in the course of processing a VAT refund application, the decision shall be adopted within 8 months of the date of receipt of the application.

For VAT refund applications covering a period shorter than one calendar year (e.g., a quarter), the minimum VAT amount to be recovered from each country may not be below EUR 400.
For VAT refunds covering a period of an entire year, the minimum VAT amount to be recovered from each country shall be EUR 50.

The fast VAT refund service is only available for fuel and toll invoices (the invoices must bear the details of both countries). VAT invoices for vehicle repairs, spare parts, and other expenses, as well as receipts shall not be subject to fast refund. These types of documents shall be submitted for standard VAT refund.

VAT refunds may be made for a period not longer than a calendar year and not shorter than 3 calendar months of the same calendar year.

Applications to refund VAT may be filed by September 30 of the calendar year following the calendar year of the VAT refund period specified in the application; for instance, a VAT refund application for the year 2021 may be filed by 30 September 2022.

There may be exceptions. For more information please contact EBV Sales team.

We have experience and extensive knowledge of the tax environment and procedures for the refund of VAT and excise duty in European Union countries. We will help you get a refund within the shortest possible amount of time.

Our services will help you save time and avoid potential errors that could prevent receiving further refunds of excise duty taxes or VAT.

– Receive a 100% refund of declared taxes.

– Save time.

– Receive services that are provided in a precise and proper manner.

– Receive answers to all of your questions.

Contact us by phone +370 628 11111, or by e-mail sales@ebvfinance.com.